Privacy Policy

At Zeleni Lawns, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you interact with our website or use our services.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information including:

  • Name

  • Phone number

  • Email address

  • Property address

  • Any details you provide when requesting a quote or booking a service

  • Website usage data (such as pages visited or forms submitted)

We only collect information that is reasonably necessary to provide our services.

2. How We Collect Information

We collect information when you:

  • Fill out a contact or quote form on our website

  • Contact us via phone, email, or social media

  • Subscribe to our mailing list

  • Use our website (via cookies or analytics tools)

3. How We Use Your Information

Your information may be used to:

  • Provide lawn care services

  • Respond to enquiries and quotes

  • Schedule and manage bookings

  • Send service updates or reminders

  • Send helpful tips, offers, or newsletters (only if you opt in)

  • Improve our website and services

We do not sell or rent your personal information to third parties.

4. Disclosure of Information

We may share your information only when necessary, such as:

  • With service providers who help us operate our business (e.g. website hosting, email platforms)

  • If required by law or to comply with legal obligations

All third parties are required to handle your information securely.

5. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Information is stored securely and only accessible to authorised persons.

6. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. This helps us improve functionality and content. You can disable cookies in your browser settings if you prefer.

7. Accessing or Correcting Your Information

You may request access to the personal information we hold about you, or ask for corrections if the information is inaccurate. To do so, please contact us using the details below.

8. Marketing Communications

If you subscribe to our mailing list, you may receive occasional emails with lawn care tips, updates, or special offers. You can unsubscribe at any time using the link in the email.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Zeleni Lawns
Email: info@zelenilawns.com.au
Phone: 0401 568 782